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Voicera Blog

Why Sales — Not Social Media — Is the Key to Understanding Customers

Think of any company’s sales department as a hyperfocused, very intuitive street team. Yes, closing is key, but salespeople man the phones, pound the pavement, and travel far and wide to get granular, unabashed feedback on the services they provide.…

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Cory Treffiletti

Infographic: The Case Of The Misheard Words

It’s always best to hear straight from the source. Case in point: If a customer conveys a pain point or product issue to a sales rep, that salesperson has to relay the feedback to a department head, who then conveys the issue to his team.…

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Cory Treffiletti

Voicera Makes You Extraordinary At Work

Save Up To 75% On Time Spent After Your Meetings

How much time do you spend sifting through your notes after a meeting?  When you read your notes do you find yourself wondering what you wrote and how anyone on earth could possibly decipher the chicken scratch you call handwriting?  …

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Cory Treffiletti

How Can You Use AI Today?

The world of AI is fun, but its a lot of intangible hyperbole too.  It ranges from the “frightening” of AI taking over the world to the utterly amazing AI of autonomous cars. …

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Cory Treffiletti

Why Your Sales Team Shouldn’t Be the Universal Translator

We’ve all misheard or misunderstood a song lyric. To his credit, Jimmy Fallon, as he’s done with everything, made a game out of it.

One of the late-night host’s recurring bits involves taking a popular song’s English lyrics, using Google to translate them into another language, then translating those lyrics from another language back into English and singing with his guest.…

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Cory Treffiletti

Two Challenges Facing AI In The Coming Year

AI gets written about a lot.  Its the “big data” of 2019, but very few people write about the challenges facing AI.  Is there a reason why AI will not succeed, other than the fear of cinema-scenario machines taking over the world?…

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Cory Treffiletti

Meetings. The Worst Part Of Your Day (until now)

Let’s turn the clock back to 1998.

 

We lived those days in a web 1.0 world, where a dial-up modem’s static-laced screech embodied the sound of high tech.…

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Cory Treffiletti

Defining Your Product Use Cases: Building a Startup, Part 2

Once you have established a high-level perspective on building your startup’s tech stack, you then need to decide exactly what you want to accomplish. If you are going for a simple product use case, you might have a lot of different options.…

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David Wiener

A Meeting Memory Is a Terrible Thing to Waste

They say elephants never forget. Well, if they had to attend business meetings, they’d soon learn.

One of the more common frustrations expressed about meetings is the sheer amount of time spent in them.…

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Cory Treffiletti