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Voicera Blog

Voices in AI Episode 54: featuring Voicera’s CTO Ahmad Abdulkader

Our CTO, Ahmad Abdulkader, was recently interviewed by Byron Reese as a part of GigaOM’s podcast, Voices in AI. Below are a few excerpts from Ahmad’s interview with Byron.…

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Nikki Heyder

Voice Is The New Black

Reposted courtesy of Mediapost from 5/23/18

Media has to change every couple of years, or it gets old.  We had print, then radio, then TV.  Along came the Internet, then mobile — and now it’s voice, an entirely new medium that will disrupt everything that has come before, but maybe not in the same way as previous disruptions you’ve witnessed.…

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Cory Treffiletti

How to Make Sure Every Silo Hears From Your Customers

Remember the game Telephone? You’d whisper a secret in your friend’s ear, then players would pass it around a circle until it returned to you as a distorted version of your brilliant initial idea.…

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Cory Treffiletti

Why Sales — Not Social Media — Is the Key to Understanding Customers

Think of any company’s sales department as a hyperfocused, very intuitive street team. Yes, closing is key, but salespeople man the phones, pound the pavement, and travel far and wide to get granular, unabashed feedback on the services they provide.…

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Cory Treffiletti

Why Your Sales Team Shouldn’t Be the Universal Translator

We’ve all misheard or misunderstood a song lyric. To his credit, Jimmy Fallon, as he’s done with everything, made a game out of it.

One of the late-night host’s recurring bits involves taking a popular song’s English lyrics, using Google to translate them into another language, then translating those lyrics from another language back into English and singing with his guest.…

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Cory Treffiletti

Two Challenges Facing AI In The Coming Year

AI gets written about a lot.  Its the “big data” of 2019, but very few people write about the challenges facing AI.  Is there a reason why AI will not succeed, other than the fear of cinema-scenario machines taking over the world?…

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Cory Treffiletti

A Meeting Memory Is a Terrible Thing to Waste

They say elephants never forget. Well, if they had to attend business meetings, they’d soon learn.

One of the more common frustrations expressed about meetings is the sheer amount of time spent in them.…

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Cory Treffiletti

The Landscape Of Voice (3 Pillars, Pt 2)

There is a lot going on in the world of voice-enabled AI technology right now and to the casual eye it can seem very confusing.  We see things very clearly and we want to help everyone else see things in much the same way, so check out this brief explanation of the landscape of voice and how it pertains to you.…

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Cory Treffiletti

The 3 Pillars of Voice

The Voice space is heating up quickly, in case you didn’t notice.  Over the last two years, the technology space has adopted voice as a core component of functionality. …

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Cory Treffiletti