Beyond Basic Transcription: Voicera Unveils AI Phone Dialer, Voice-Activated Reminders, and Integrations to Activate Conversations in Any Environment
Menlo Park, CA November 13, 2018 — Voicera, maker of the Enterprise Voice Assistant EVA, today unveiled a number of innovations that further separates its voice collaboration platform from transcription apps and note-taking assistants. The new features, which include an AI phone dialer, voice-activated reminders, and visual integrations, help increase productivity from workplace conversations. These new features ensure that no matter where these conversations take place, they can be turned into actions quickly and effectively, having a massive impact on business productivity.
Since the company launched in the fall 2017, Voicera has steadily added features that build on the core functions to transcribe and highlight important moments in meetings. The new features, based on user engagement and feedback, help deepen the value to work users.
With Live Dial, Voicera becomes the first and only multi-environment solution for taking notes, offering highlights and reminder functionality across any phone call, conference call or in-person conversation. Live Dial integrates Voicera into direct person-to-person phone calls and automatically takes notes while you speak. The new Reminders functionality allows users to prompt EVA to schedule follow-ups in their calendar during the conversation. For video conferences, Voicera adds Visual Presence, where EVA appears as a participant within the conversation increasing the recognition of an AI taking notes and providing value to anyone present.
“It’s simple, our goal is to turn conversations into action, no matter where they take place. Serving workplace conversations in all forms helps us achieve what our growing enterprise user base has been asking for,” explains Voicera CEO, Omar Tawakol. “Our users are beginning to use Voicera as their holistic platform for activating conversational data in the enterprise”.
“EVA has changed the way I work and addressed an issue many companies have had for years, losing meeting notes or missing key information. EVA’s speech recognition is the best I’ve seen and makes it easy to find keywords from a meeting using a simple search. Live Dial now has decreased my workload by eight hours per week, and it’s very simple to use. EVA, you’re amazing!”, says Josh Frazier, Vice President, Operations, TeleFlex NetworksVoicera unveiled the market’s first voice AI solution for the workplace with its beta launch last November, followed by its first commercially available version of EVA in May 2018. Roughly half of Voicera usage comes from internal meetings, such as project management, team status and candidate interviews with the remainder being external customer-facing calls and meetings. As for the users themselves, adoption overwhelmingly starts with the organizational leaders, with 65 percent of initial users within an organization begin with a leader Director level and above.
“We are thrilled at the progress the team has made,” says Tawakol. “We are excited to see Voicera continue to lead the field with innovative solutions, and new features that allow us to deliver EVA in even more environments, including a visual presence and phone calls.”
Voicera is an AI technology company based in Menlo Park, CA. Voicera focuses on the utilization of AI technology to harness voice in the workplace, connecting meetings to the rest of your collaboration systems. This is done by offering EVA; the enterprise voice assistant, to both individuals and the enterprise. EVA listens and takes notes, and automatically provides those notes so your meetings can be activated. With Voicera you can turn talk into action anywhere. You can find out more about Voicera and EVA by visiting www.voicera.com and signing up for a free account.